Handmade Store: KaiaCrochet

General Shipping Policy:

Processing time: The time I need to prepare an order is about 2~7 days, you can contact me for more detail. Estimated shipping times: United Kingdom: 6-10 business days United States: 15-20 business days Europe: 10-18 business days Other countries: 10-45 days I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs, but I will fill in a lower price to avoid or reduce import taxes.

Returns & Refunds:

Return only within: 7 Days
Refund: Exchange Only
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)

Payment Methods: