I sold an item, but didn't recieve a payment. What should I do?

If you didn't recieve a payment, do not ship your items!
It's that simple.

Payments through PayPal appear in your account immediately after the sale. You will also see a payment status update in your iCraft Account. If you don't see those updates, you can try contacting your customer directly.

In our email to buyers, we say that they have 3 days to pay. After that the seller has the right to cancel the order and relist thier items.

Last Updated: Sep 28, 2018


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Feb 13, 2020 | Store 26221 Melanie Burton

Hi this was my fault.. I am in the process of setting up my store. I posted my pink heart and saw it was already posted. I did not know that when it says itís on hold that means someone is purchasing that item. I had deleted the one on hold. How do I find that person who wanted to purchase that item? Than you