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Shop Customization?

Beajoux


Posts: 78


« on: June 04, 2009, 02:42:41 pm »

I've been hearing a lot about ArtFire's new "fusion studio", which allows sellers to customize their shop. Are there any plans at iCraft to do something similar?   Thanks!

Ainsley
iCraft Admin


Posts: 394


« Reply #1 on: June 06, 2009, 03:14:42 pm »

Hi Ainsley,

We’ve experimented with customization features on individual stores in the very beginning. Then, we quickly realized that giving those tools in the hands of individuals with various design skills and preferences is a mistake. We saw weird colors, huge letters, blocks of unformatted HTML and everything in between.

The main questions are  - Why would we want implement those types of features? What would we gain by that?

I can see how Creators might want to play with colors and customize their stores... but would that benefit buyers?

I am afraid this "fusion studio" idea has a potential of deteriorating buyers’ shopping experience and turning any site into a “garage sale” type.

UI Inconsistencies is a big offender and is of major concern in the design of web systems. They create confusion and slow down the users at the time when they are trying to complete similar tasks.

Just imagine that each time a buyer is presented with the unique store design or a different page layout, he’ll require extra time to re-orient himself. The goal is quite opposite – to make their shopping experience as consistent and as predictable as possible. That would promote learnability of the entire system and help them to achieve their goals fast.

Anyway, that’s our view on this subject. Feel free to post your opinions. As always, we are willing to listen.  Smiley
Beajoux


Posts: 78


« Reply #2 on: June 07, 2009, 09:18:17 am »

Thanks for your response. That makes perfect sense to me. I hadn't looked at it from that point of view, but you're right; I do prefer the concept of consistency. (I know I really dislike A LOT of eBay shops for precisely that reason!)

Ainsley
Fairy Cardmaker


Posts: 1115


« Reply #3 on: June 07, 2009, 12:56:23 pm »

I don't want to have to figure out how to tweak my shop to keep up in the customization rat race to get noticed anyway.  I want my product to be what is noticed, not the shop layout.

If we are all on the same/similar layout, the product becomes the #1 variable and comparable.
iCraft Admin


Administrator
Posts: 1701


« Reply #4 on: June 07, 2009, 02:24:31 pm »

That's a great point, Ensorcelled Minds!
You want buyer's attention on your product, not on your store's layout.
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