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How do we set it to where we get sale notifications?

ceejay77


Posts: 3


« on: July 04, 2008, 04:31:40 pm »

I got my first order the other day and the only way I found out about was that paypal said I had a money in my account... It didn't state where it came from. So I wrote the buyer to ask her what site she bought it from.... very unprofessioal. so now it is barely now today that I found out I sold something here.
So what I need to know is... Is there a way to set it up where I get notifications when I have messeges or sales from here?
 without signing up for the newsletter.
iCraft Admin


Posts: 394


« Reply #1 on: July 04, 2008, 05:36:50 pm »

Hi ceejay77,

Congratulation on your sale! I am sorry to hear that you didn’t receive our notification.
We do send out email notifications to all Creators when they sell something on iCraft.

The only 2 reasons I can think of why you didn’t receive that email from us:
1) If our email ended up in your spam folder. If that’s the reason, I’d ask you to add iCraft to your “Trusted List” in the email program that you use.
2) The other reason could be that you have a wrong email in your account.
It could be either misspelled email or the email that you rarely use.
We send out our notifications to the email that you used when registering with us, not the email that you associate with your PayPal account.
Please check what email you have under “My Account” > “My Profile” and update it if necessary.

If you have further questions specific to your account, please email Service@iCraftGifts.com.
ceejay77


Posts: 3


« Reply #2 on: July 04, 2008, 05:38:52 pm »

Thank you for your quick reply. I will try those both!
Thanks!
BetaBoutique


Posts: 32


« Reply #3 on: July 05, 2008, 08:17:13 am »

hey!
i had absolutely the same situation.
few days ago i checked out my paypal account (what i do really rare) and noticed that there is some money received day ago.
when i checked my e-mail spam folder i found notification there.
fortunately i missed only one day, but still it is not so good as i say in my profile that i ship items next working day after purchase. in this case i send items out after two days.
well.. at least now i know where is my problem and changed icraft status in my email Smiley so i am sure next time everything will be ok Smiley

there is also one + in this situation - -because of i didn' t received it to e-mail and i had to make little investigation it made my excitement about first sale  much more impressive!
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