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How do I take my products off hold??

CurlySue


Posts: 53


« on: June 04, 2008, 09:52:17 pm »

Ive just come back from 10 days away and must have put everything on hold before I left.
They all say status is live but when I view my exhibit, it says 24 items on hold and I cant see anything...help!
iCraft Admin


Posts: 394


« Reply #1 on: June 05, 2008, 08:40:00 pm »

Hi Sue,
To make all your products "Active" again you need to change your Profile Status to "Active. Login into "My Account" area and scroll down to the end of the form on "My Profile" page. You will see your "Profile Status" there, which is probably set up to "On Hold" right now. Change that field to "Live" and it should fix your problem.
That function was introduced so you could remove all products from your store temporarily if you go on vacation etc. You probably just forgot how you did it. Let us know if it worked.
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