I CRAFT Shut down for maintanence.

[Tropical Creations]

Yesterday I tried to view my page because a buyer wanted me to put an item on  hold for them, upon trying to get to my acct page i kept getting this message saying that my account had been disabled. I couldnt understand why because I knew that I had done nothing for that to occur. after trying and trying several attempts I gave up. I than attempted again several hours later and there was a message stating that ICRAFT was down for maintanence. I think that as a curtousy we shoud be notified maybe via email if this is going to occur in advance because I nearly freaked out not knowing what was going on with my acct.

[iCraft Updates]

Hi, and thanks for your note. We sincerely apologize for your experience.
 
Sometimes maintenance work is hard to schedule in advance, especially if it is an issue that needs immediate attention. We had to upgrade our system to tighten the security on the site and to release the billing system. We had a window of opportunity to do so, and decided to push it through. Sorry, it took us such a long time. Sometimes, technical upgrades take a little longer than anticipated. In the future, we will attempt to inform the community as early as possible to avoid any confusion or concern.
 
Everything on the site is back to normal now and functioning fine. However, if anyone is experiencing any problems, please contact the webmaster at Support@iCraftGifts.com who will be able to assist you quickly with any questions or concerns.
 
Our apologies once again - MANY thanks for everyone's support.