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Desperately need some help

HighEndCrafter


Posts: 1


« on: August 30, 2023, 01:54:54 pm »

Hi icraftgift community, can someone reach out to me regarding my account status, it looks like I've payed on August 16th but still can't add any products  on here please advise ASAP.
Thank you.
Sincerely,
Katie Louis
« Last Edit: August 30, 2023, 02:01:00 pm by HighEndCrafter »
iCraft Admin


Administrator
Posts: 1701


« Reply #1 on: September 15, 2023, 02:56:01 am »

Hi Kathy,

Sorry, for the late response!  Roll Eyes
I checked your store and there is no issues with it. All you needed is to activate your products. I did that for you, so you can see them now, but please review them tomorrow to make sure everything is correct, prices etc. https://icraftgifts.com/highendcrafter

Since you lost some time in September due to our slow response, I've added October for Free for you. You can see it here https://icraftgifts.com/member_subscription.php

Just make sure you pay for Nov and other months before the 1st of the month, so your products are not deactivated again. Thanks!
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