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Main > iCraft Community Member Area > Member Updates & Newbie Intros > Store not found in the Stores tab

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Store not found in the Stores tab

HMGT Heirloom Quality Gifts

Posts: 5

« on: October 22, 2022, 06:11:20 pm »

Why is my store not found in the Stores tab nor does it surface in 'Find a Store'?

Brenda Conner

Posts: 3

« Reply #1 on: October 26, 2022, 02:40:01 am »

what is your store name to find it.

HMGT Heirloom Quality Gifts

Posts: 5

« Reply #2 on: November 19, 2022, 03:53:57 am »

My store is 'HMGT Heirloom Quality Gifts'
I thought if I waited a bit, it would surface but I can't see it, not even when I do a replacement.
I'm referencing the 'Stores' tab. I have no trouble using my url

iCraft Admin

Administrator
Posts: 1699

« Reply #3 on: November 22, 2022, 03:47:57 pm »

Hi guys,

This issue is known and on our To-Do list.
Unfortunately, our dev team is in Ukraine and they currently have no electricity, internet or heat. We are fixing only urgent issues and bugs at the moment. Roll Eyes

Ukrainians are resilient and I hope many connectivity and other challenges will be resolved soon.
Learn more https://www.cnbc.com/2022/11/22/ukrainians-faces-a-dark-cold-winter-testing-their-resilience.html

Brenda Conner

Posts: 3

« Reply #4 on: December 29, 2022, 11:59:16 am »

If you don't find Microsoft Store in a replacement:
Make sure you signed in to your Microsoft account on your device. The Store app may not be available if you're signed in to a local account.
Check with your administrator if you're using a work device. Microsoft Store may have been turned off.