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Order but no payment.

PalmTreeLeather


Posts: 1


« on: June 07, 2022, 12:09:15 am »

Hello,
 so, I received an order today for an item. However, checking its status it is unpaid.  The email address has a qwerty@ , asdf@ quality about it, that makes me somewhat suspicious.

I realize that if no payment is received within 3 days I can put the item back up for sale,  But my question is has this typically been used as a process to discredit or leave a negative review or remove competing items?

I realize I could be paranoid.. but I really don't trust  the denizens of the Interweb.

Stephen
iCraft Admin


Administrator
Posts: 1693


« Reply #1 on: June 09, 2022, 05:33:16 pm »

Hi Stephen,

If you didn't get payment, don't ship the item, cancel the order and relist the item after 3 days. You won't get a negative feedback, as the order will be cancelled.
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