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can not send an e-mail to seller :(

BetaBoutique


Posts: 32


« on: April 04, 2008, 09:46:16 am »

hello!

today i tried to send private message to talk about shipping options to one seller, but even after trying three times it did not worked. there were some error.

so i was wondering is there any option to contact seller except ' ask a question' feature ? or when this feature could be repaired? ( well.. i am getting a little bit nervous - maybe someone have tried to contact me but was not able, uhhhh Sad  )
iCraft Updates


phpBB Site Admin
Posts: 221


« Reply #1 on: April 04, 2008, 11:21:01 am »

Hi There,

So sorry you were experiencing troubles. I have just sent you two messages to see what the problem was. Both seemed to go through fine. I sent one through the message board "PM", and one through "Contact this Creator". Can you let me know if you get them?  Also, if you have any friends on iCraftGifts.com, ask them if you can sent out a few test messages to them, just to make sure the issue is indeed resolved.

If you still experience problems, please send a note to Support@iCraftGifts.com and we will review your case asap.

Thanks so much Smiley
BetaBoutique


Posts: 32


« Reply #2 on: April 04, 2008, 02:18:31 pm »

thank you for help!

 i received one mail from you. and i tried to send message to seller again and everything worked. so i guess it was some temporar error or just something wrong with my internet connection.

thank you for fast reply!
iCraft Updates


phpBB Site Admin
Posts: 221


« Reply #3 on: April 04, 2008, 08:45:02 pm »

Glad to hear all is OK - we're here to help if you ever need it Smiley
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