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Can't get new banner to load.

Fairy Cardmaker


Posts: 1108


« on: January 28, 2020, 07:49:31 pm »

Seems the page keeps getting hung up when I click "Update". I am using a PNG image that is 760px x 100 px. Please advise.
iCraft Admin


Administrator
Posts: 1630


« Reply #1 on: January 28, 2020, 09:50:42 pm »

Could you please email us your file? Thanks!
Fairy Cardmaker


Posts: 1108


« Reply #2 on: January 29, 2020, 06:57:44 pm »

I tried. I used the form on the site but I got the same blank page, so I'm not sure it went through. Please message me an email address to send it to if you didn't get it.
Thanks.
iCraft Admin


Administrator
Posts: 1630


« Reply #3 on: January 29, 2020, 09:55:02 pm »

Strange! I just tested the contact form and it worked.
Our tech support email is cservice@icraftgifts.com
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