Welcome to iCraft, and thanks for your questions!
If you sell an item through the "Add to Bag" feature on a product page, that will count as a sale on the site. Your "Sold" number will then increase with each sale. Custom orders, or sales made through any other channel not on iCraftGifts.com are not tied into the site metrics, so we can not report on them.
Once you have newly established your Creator Exhibit (i.e. your store), it will say "NEW" for 48 hours. Following that, if you make updates/changes, it will be labeled as "UPDATED" for 48 hours. New and Updated Creator Exhibits are always pushed to the top of replacement listings, so it is beneficial to update your store often! More people will see your products that way.
If you have any other questions, please email us at
Support@iCraftGifts.com.
Thanks