Red Rock Designs
Posts: 173
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« on: July 07, 2013, 08:32:20 pm » |
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Hi, I'm trying to add a new blog post and the text screen is gray and doesn't allow me to add any text. I've tried pasting, and pasting from Word, but its not working. Is anyone else having issues with this?
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« Last Edit: July 07, 2013, 08:36:25 pm by Red Rock Designs »
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iCraft Admin
Administrator
Posts: 1701
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« Reply #1 on: July 08, 2013, 12:35:13 am » |
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Hmmm... I don't see this issue. What browser do you use?
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Red Rock Designs
Posts: 173
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« Reply #2 on: July 08, 2013, 06:27:47 pm » |
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Internet Explorer for Windows 2008
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« Last Edit: July 08, 2013, 06:32:14 pm by Red Rock Designs »
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iCraft Admin
Administrator
Posts: 1701
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« Reply #3 on: July 09, 2013, 09:12:16 am » |
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I was told you might be using very old version of Internet Explorer, like IE 6, which is not supported anymore by many sites. You can check exact version in your browser Help menu. Click Help, then About Internet Explorer.
I am using version 10, so I don't see the same issue as you are. So I'd recommend updating your browser to the newest version, as you'll have viewing problems on many sites, including ours, with the older version of IE.
Please let me know if that helped. Thanks!
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Red Rock Designs
Posts: 173
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« Reply #4 on: July 09, 2013, 07:28:25 pm » |
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It's Internet Explorer 10....
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iCraft Admin
Administrator
Posts: 1701
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« Reply #5 on: July 10, 2013, 01:41:35 am » |
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Hmmm... could be some weird browser settings. Not sure.
You had no problems before, right?
Could you please send us screen shots of what you see when you try to add a post? Thanks!
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Red Rock Designs
Posts: 173
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« Reply #6 on: July 10, 2013, 10:35:26 am » |
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ok, will do later this evening. I've started an entry (it works from my dayjob computer), I'll see if I can continue at home.
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iCraft Admin
Administrator
Posts: 1701
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« Reply #7 on: July 11, 2013, 09:17:10 pm » |
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Hi Red Rock Designs,
I think we fixed this issue. Can you please confirm?
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Red Rock Designs
Posts: 173
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« Reply #8 on: July 12, 2013, 07:50:51 pm » |
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Oh yes, it works now. Whatever you did, thanks!
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