How long until I can list products?

[AHSC]

Hi, I paid via PayPal (it shows as completed in my account) yesterday and I still can't list any products. What is the normal timeframe for the payment to show on icraftgifts.com? Thanks so much!

[Jewelry by Kat]

This happened to me once.  I clicked on all products at the top and at the very bottom click on live.  They put everything on hold when you forget to pay..Oops .......Kat

[iCraft Admin]

Hi AHSC,

It's usually instant, after you pay for your subscription. There are sometimes system delays when we are waiting from PayPal confirmation etc., but it shouldn't be longer that minutes.  

I checked your account and didn't see a payment for monthly subscription.
Since it's end of Sept, you'll get a few free days, but you need to pay for October in order to list your products.

Here is your invoice for Starter package, which allows you to post 50 products - https://icraftgifts.com/member_seller_invoice_detail.php?fmRecKey=6621 You can upgrade it to a bigger package if you want on this page - https://icraftgifts.com/member_subscription_current.php
You can find all your paid and unpaid invoices here https://icraftgifts.com/member_seller_invoices.php

Hope this helps.  

[AHSC]

Thanks. I managed to complete misunderstand the information on the Plans and Pricing page, my fault

[iCraft Admin]

Hi AHSC,

Not your fault at all! I've noticed that we have some confusing messages on "My Account" pages. 
Going to fix them soon. Please don't hesitate to let us know if you still have issues with posting your products.