uploading a new banner

[BeauMonde]

I am trying to upload a new banner and keep getting an error message - the .jpg is 620px wide, so I can't figure out what the issue is

Anyone else have banner issues?

[PetiteTuques]

In my experience, your banner needs to be 620 pixels long by 200 pixels wide- if you have a program like Microsoft Office Picture Manager, you can resize a photo by clicking "edit pictures" on the task bar, then on the right you will get options like "resize" or "compress" Resizing lets you change the width and length of a photo. It will also tell you the pixel dimensions at the end of the column. Programs like Adobe Photoshop and Gimp also can help you to resize your photos.

You can email me directly for specific questions... I hope I helped a little!

Lisa

[iCraft Admin]

Banner width must be 625px, not 620px. That's probably why you are having difficulty uploading your image.

[BeauMonde]

I went back and changed it to exactly 625 x 200 and it uploaded no problem ........ looks good ~ thanks for the fast answers!!
cheers ♥

[iCraft Admin]

You are welcome!
Glad to hear your problem was resolved.  
The new banner looks great!