Handmade by Catkin

Handmade by Catkin

Banks, ACT, Australia

  • Joined: Dec 29, 2022
  • Last Online: Feb 6, 2023
  • Listed / Sold Items: 0 / 0
  • Feedback: None
  • Page Views: 1515

Hand knitted clothing, hand dyed yarn, hand made stitch markers and yarn notions, sterling silver jewellery

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Handmade Store: Handmade by Catkin

General Shipping Policy:

We ship with 1-3 business days of receiving payment. We ship all items with tracking information, for peace of mind for both parties. We use Australia Post and we have standard and express shipping options. International orders will revert to the standard mail carrier for that country upon arrival in that country, (eg. USPS in US, Royal Mail in UK, etc). We use recycled, recyclable, biodegradable materials in our packaging. We reuse packaging also, to reduce the bed to buy new packaging products constantly. Our tapes are either completely paper based or else they are biodegradable plastics which anaerobically degrade in landfill, and become 100% biomass (place mass), with zero microplastics produced. We prefer not to use plastic in our packaging, but we may reuse plastic bags in orders for clothing and yarns, to prevent them from becoming wet in transit. We reuse existing plastic in these cases. All our packaging is mindful of sustainability and our impact on the planet.

Returns & Refunds:

Return only within: 14 Days
Refund: Money Back
At handmade by Catkin, we want you to be completely happy with your purchase. We strive to make quality goods and create honest and clear listings, but sometimes things just aren't what we expect or aren't quite right for us.
We understand that when this happens, you need an easy resolution.
Please contact me within 14 days of delivery to organise your return. Please ship the goods back within 30 days of receipt.
Buyers are responsible for return shipping costs.
HBC is not responsible for packages lost if they are sent without tracking information.
Returns accepted as refunds, or exchanges where possible. Many of our items are unique or one of a kind, and in these cases a refund is provided.
The following products are not eligible for return or exchange:
Custom made, made to order, personalised items
Digital downloads or digital products
Intimate items, including bralettes
Items on sale.
Where items are faulty, we will return as per your statutory rights.
Any items not returned in their original condition will not be refunded in full. The buyer is responsible for any loss of value and the refund will be adjusted to account for the damage and losses.

Payment Methods:



Accepting credit card payments through PayPal.