Handmade Store: Burning Desire Company

General Shipping Policy:

Processing time: The time I need to prepare an order for dispatch varies. For details, see individual items. Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. Shipping services around the world are slower than usual right now. Expect delays. I cannot be responsible for late items due to these services.

Returns & Refunds:

Return only within: 3 Days
Refund: Exchange Only
I gladly accept returns, exchanges and cancellations

Contact me within: 3 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

- Custom or personalised orders

- Items on sale

Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Postal services around the world are slower than usual right now. Expect delays. I cannot guarantee delivery time quotes from postal services.

Payment Methods:

Email transfers,