Store Help

How to figure out Shipping Rates

It's up to you to setup shipping profiles and to decide on shipping rates. You can start with your local postal office and see what their shipping rates are. Also research other couriers and... Read more

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  • Last Updated: Jan 14, 2014

What are Product Sets?

Product Sets allow sellers to pair up matching products , offer additional discounts to their customers and encourage sales of multiple products . Things you need to know before you start... Read more

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  • Last Updated: Dec 2, 2013

Creating Product Collections

Product Collections allow you to group similar or themed products together within your iCraft store. You could group all "Xmas Decorations" together or all "Gifts for... Read more

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  • Last Updated: Nov 5, 2013

How to use Bulk Products Importer

The Bulk Products Import er tool provides you with a mechanism for importing all your products into your iCraft store from other online marketplaces, like Etsy, Ebay, Artfire etc.First,... Read more

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  • Last Updated: Apr 24, 2014

How to upload similar products faster. (Clone feature)

Our Clone feature allows sellers to upload similar products faster by creating a new product listing off of an existing one. To start using it, please upload at least one product that could be... Read more

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  • Last Updated: Nov 3, 2013

Can I offer customer the option of buying 3 items for $10?

Yes, you can. If you are selling small items, you could list them together as a package of 3 or 5 or 10 items for a better price, than the price of the individual items. You could still list... Read more

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  • Last Updated: Jun 6, 2013

How page views are calculated?

We count unique page views only. A unique page view aggregates page views that are generated by the same user during the same session. A unique page view represents the number of sessions during... Read more

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  • Last Updated: May 26, 2013

How do I Cancel a Sale?

If your buyer hasn't paid for their order in more than 3 days, you can cancel that order. This means your sold products would return back to their previous state with same product quantity, as... Read more

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  • Last Updated: Dec 2, 2013

Top 10 Tips for Sellers

Welcome to iCraftGifts.com! We're excited to have you as part of our community. Each member is as unique as the products they create. We want to give your items the spotlight they deserve.... Read more

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  • Last Updated: Sep 30, 2013

Store Critique, the Look from the Outside

The best way to learn how your store looks like to the potential buyers is to ask other people to critique it.There are different ways to solicit the feedback on your store: You can pass... Read more

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  • Last Updated: Nov 12, 2013
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